Security, Architecture & Operational Continuity.

Enterprise motor carriers, 3PL brokerages, and private fleets rely on EXSPEEDITE to run mission-critical dispatch, billing, and EDI around the clock. Here is an unvarnished, factual explanation of our cloud architecture, data protection, and operational safeguards.

01 · Cloud Architecture

Modern Multi-Tenant Cloud SaaS

EXSPEEDITE is delivered as a zero-workstation-install cloud application running on high-availability cloud infrastructure. Users access the TMS via modern browsers (Chrome, Edge, Safari) without local software installs, VPN dependencies, or dedicated server hardware maintenance.

Database Partitioning: Logical tenant isolation ensures each carrier's data, customer directories, tariffs, and accounting ledgers remain segregated.
Sub-Second Execution: Query indexing and database connection pooling maintain sub-second response times under peak load staging.

02 · Encryption

Data Encryption in Transit & At Rest

All communication between your dispatchers, shipper portals, outside drivers, and the EXSPEEDITE cloud is protected by industry-standard encryption protocols.

In-Transit Encryption: TLS 1.3 / TLS 1.2 with modern cipher suites enforced across all HTTPS endpoints, portal interfaces, and API connections.
At-Rest Encryption: Storage volumes, database tablespaces, and archived files use AES-256 encryption at the infrastructure layer.

03 · Access Governance

Granular RBAC & Multi-Office Security

Every member of your organization accesses only the specific companies, branches, modules, and financial records necessary for their operational role.

Multi-Company & Office Boundaries: Restrict dispatchers, brokers, and sales teams to specific offices without cross-company exposure, while leadership retains consolidated oversight.
Role Permissions: Separate permission profiles for dispatchers, load planners, accounting clerks, safety officers, and system administrators.
Outside Portal Boundary: CheckPoint GPS links and Pipeline shipper portals are strictly read-only and restricted to designated shipment tokens—outside users cannot access internal TMS screens.
Session Governance: Automatic idle session timeouts and credential authentication safeguards.

04 · Disaster Recovery

Automated Backup Strategy & Redundancy

Your operational freight records, historical invoices, BOL images, and rating tariffs are protected against hardware failure or corruption.

Automated Daily Backups: Nightly database snapshots taken automatically with multi-zone geographic replication.
Point-in-Time Recovery: Transaction logging allows point-in-time state restoration in the event of an operational anomaly.
Document Preservation: Attached PODs, BOL scans, and rate confirmation PDFs are stored with redundancy across durable cloud object storage.

05 · API & Webhook Security

Secure Integrations & Telematics Feeds

Machine-to-machine integrations are protected by token authentication, cryptographic signatures, and retry resilience.

HMAC SHA-256 Signatures: Webhook milestone transmissions are cryptographically signed to prevent payload spoofing.
Bearer Token Authentication: REST API endpoints require authenticated API bearer keys with configurable IP restrictions.
Retry Resilience: Outbound webhook deliveries implement exponential backoff with decorrelated jitter to ensure delivery without overloading recipient endpoints.

06 · Data Ownership

100% Customer Data Ownership

Your operational freight data, customer lists, rating tariffs, and driver settlements belong exclusively to your company.

No Data Monetization: We do not aggregate, broker, or sell your freight rates, carrier lanes, or customer contact data to third parties.
Export Portability: Complete export capability for operational records, billing registers, and driver settlement histories.

Direct Engineering Escalation & Support Architecture

In transportation, software downtime stops trucks and halts revenue. When you encounter an operational blocker or need a configuration adjustment in EXSPEEDITE, you are not handed off to an outsourced tier-1 helpdesk reading scripts. Support is handled directly by transportation systems architect Scott Elliott and our core engineering staff who know the code, the database, and freight operations.

Contact Operations Support Emergency Support Line: 763-244-1373

Enterprise Architecture Walkthrough

Have specific technical or security requirements?

We are happy to review your IT integration landscape, EDI trading partner specifications, or accounting security protocols directly with your technology team.

Schedule Technical Review View Transportation API Library