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Frequently Asked Questions
Live Demo & Operations Inquiries
Everything motor carriers need to know about scheduling a live walkthrough or reaching Exspeedite engineering.
How quickly does the Exspeedite team respond to demo and contact requests?
Inquiries submitted through the contact console or demo scheduler are received directly by senior operations engineering. During normal business hours (8:00 AM – 5:00 PM Central), responses and scheduling confirmations are typically dispatched within 1 to 2 hours.
Who leads the live TMS walkthrough?
Walkthroughs are conducted directly by founder and transportation systems architect Scott Elliott or senior software engineers—not outsourced junior sales reps reading scripts. We discuss your exact freight lanes, rating tariffs, and accounting workflows.
Can our operations, dispatch, and accounting leadership attend the same walkthrough?
Yes. We encourage cross-functional teams (dispatchers, safety managers, controllers, and fleet executives) to attend together so every department can see how Exspeedite eliminates double entry across dispatch, driver settlements, and general ledger posting.
What information should we prepare prior to the session?
No formal homework is required. Having a sample customer rate tariff, your current ELD provider name, and your accounting platform (e.g. QuickBooks Online, Sage Intacct) will allow us to demonstrate exact live workflows matching your operation.
Implementation Plan
Our proven 4-stage onboarding process: evaluate, configure, test, and go-live.
Explore All 9 Suites
Review the complete architecture of our freight transportation platform.
Real Carrier Stories
Read published operational experiences from real freight carriers across North America.
About EXSPEEDITE
Privately owned transportation software architected by carriers since 2008.